Frequently Asked Questions

We support full-range OEM/ODM customization, including product colors (Pantone color matching), logo printing, packaging design, etc.

There is no MOQ; we support small-batch trial orders and global drop-shipping.

Benitrip hardshell rooftop tents can be set up in under 60 seconds, while softshell models take approximately 5-10 minutes

Rooftop tents can slightly reduce fuel eficiency due to added weight and wind resistance. Benitrip's aerodynamic hardshell deigns minimize this impact.

7-10 working days for standard products; 30-35 working days for customized products (depending on requirements).

We provide a 2-year warranty for all rooftop tents and a 1-year warranty for supporting accessories, covering manufacturing defects.

We offer a 2-year warranty on all rooftop tents. If any internal components (e.g., zippers, poles, connectors) develop issues within this period, we'll provide free replacement parts and troubleshooting support. Simply contact us with photos/videos of the issue.